Support

DriverPeak is in beta. A person reads every report and replies by email — usually within two business days.

How to reach us

Signed in to the app? Use “Report a problem” in the menu or in the footer of any page — it sends the details we need with one click.

Or email support@driverpeak.com.

What to include

• What you did, what you expected, and what you saw instead.
• Which logger and file type (VBOX .vbo, AiM .xrk, MoTeC .ld, iRacing .ibt) if it is about an upload.
• The session or lap you were looking at — the app fills this in when you report from the page itself.
• Leave “Include diagnostics” on: it adds only the app version, the page you were on and, from the desktop agent, its last 50 log lines. Never your telemetry files.

Is DriverPeak down?

Check the status page first — it shows live checks of the API, the app and this website, and any incident we know about. status.driverpeak.com

Common questions

A full FAQ is on its way. Until then, the answers live in the app and in our replies — ask, and we answer.

Response time during beta: within two business days.